Effective Date: 15th May 2025
Welcome to Bromon Bangla. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Offered

Bromon Bangla provides:

  • Hajj and Umrah travel packages
  • Visa processing assistance
  • International flight ticket booking

All services are provided based on availability and are subject to applicable rules set by embassies, airlines, and government authorities.

2. Booking and Payments

  • All bookings must be confirmed with accurate information.
  • Full or partial payment is required at the time of booking, depending on the service.
  • Payment methods accepted include cash, bank transfer, and mobile payments (e.g., bKash/Nagad).
  • Booking is confirmed only after payment is received and acknowledged by us.

3. Cancellations and Refunds

  • Cancellation policies vary depending on the service provider (e.g., airlines, embassies).
  • Visa processing fees are non-refundable once the application has been submitted.
  • Flight ticket refunds depend on the airline’s rules and refund structure.
  • Hajj and Umrah package cancellations must be made in writing. Refunds are subject to non-refundable components (e.g., air tickets, hotel bookings, and administrative fees).

4. Customer Responsibilities

  • The customer must provide valid and accurate documents and information for all bookings and visa applications.
  • Bromon Bangla is not responsible for visa rejection, immigration issues, or delays caused by incorrect or incomplete information.
  • It is the customer’s responsibility to check and follow up on all embassy or travel requirements.

5. Liability Disclaimer

  • Bromon Bangla acts as a facilitator between the customer and third-party providers (e.g., airlines, embassies, hotels).
  • We are not liable for any loss, delay, damage, or cancellation caused by airlines, visa authorities, or unexpected travel restrictions.
  • In case of force majeure events (natural disasters, pandemics, political unrest), service disruptions may occur without prior notice.

6. Privacy and Data Use

  • All personal data collected during service use is handled in accordance with our Privacy Policy.
  • We do not sell or share your personal information without your consent, except when required by law.

7. Amendments

Bromon Bangla reserves the right to update or change these terms at any time. Any changes will be published on our website and will take effect immediately upon posting.

8. Contact Information

For any questions or concerns regarding these terms, please contact us:
📧 Email: [your email]
📞 Phone: [your number]
📍 Office Address: [your address]

By using our services, you agree to comply with all of the above terms and conditions.